Sunday, July 2, 2023

Citrix receiver not working on ipad.Troubleshoot

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Citrix Receiver for iOS common settings reference. 













































   

 

- Citrix receiver not working on ipad



 

Citrix Product Documentation - Optimize audio features. Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Log in to Verify Download Permissions.

Information This article provides troubleshooting and configuration steps to resolve audio issues within ICA sessions. Basics of Enabling Sound Through an ICA Session The following is a list of basics for enabling sound through an ICA session: A sound card is required to be installed only on the client device; the client sound card needs to be configured and fully functional for audio sound.

On the client operating system, verify that sound is enabled and not muted. Note : If ICA audio redirection needs to be available in your environment then ensure that none of the Audio options are enabled in the Client Settings.

Checking any of the Audio box settings will disable the audio redirection in the ICA session. Client Audio Mapping Support Client Audio Mapping allows applications running on the server to play sounds through a sound device on the client device. Was this page helpful? Thank you! Sorry to hear that. Name Name is required. Email Email address is required. Close Submit. Featured Products. Need more help? Information This article is intended for Citrix administrators and technical teams only.

External display is not recommended on anything lower than an iPad-Air or iPhone 5c due to the amount of processing power required by the device. Audio - If your organization enables audio for mobile devices, listen to audio from meetings, training sessions, and webinars with applications in Receiver by enabling the Audio setting.

This setting lets you listen only. Receiver for iOS does not offer bi-directional audio. This option is always set to enabled as it usually provides a better user experience.

Reconnect during refresh - Will automatically reconnect a user to an existing session if it exists during a refresh on a different device logged in with the same user account. Caffeine - allows the iOS device not to go into a sleep mode which the Citrix receiver is in use, so for example if the user is idle for "X" amount of time the iOS device will not shut the screen off.

Receiver for iOS 7. This feature while available is only supported by the following products and configurations : This option is Disabled by default NOTE: The option has to be configured during the setup of the account for the iOS device, if not selected you must create the account again to add smartcard support.

The Citrix X1 mouse - is the only mouse that will allow you to smoothly operate your virtual windows sessions. It supports right click, left click, scrolling , all the typical mouse operations now available in a Citrix session. Once you have purchased the device and paired it to your iOS device using Bluetooth the next thing you need to do is enable it in Citrix Receiver. NOTE: For full details on this product and how to buy 1 refer to the following document.

 


- Citrix receiver not working on ipad



 

Asked by Jeff Eddy. When I get to stop 3 tap on the filename that has been downloaded , all it does is show me the file name on the screen. On the iPad which many of our Doctors use to remotely access patient care apps, the. Saving the ica file to the Files App and opening it from there no longer works. It was stated in one support doc that this change in iOS 13 only affected Safari, but it does exactly the same thing in Chrome or a couple other iOS Browsers I tried.

Does Citrix not want iPad users to be able to work? Associate the. Or even better, fix it work the way it used so the user just taps the icon and it opens the. Seriously, what is the issue? So I delete Citrix receiver, restart Ipad, download Citrix receiver and Citrix workspace app - it still did not work and work stuff does not open on Ipad.

So I deleted Citrix receiver and Citrix workspace app again, restart ipad again and this time download only Citrix workspace app did not download Citrix receiver this time. PS: I am not very technology inclined person, so some of the steps I mentioned above, may not be necessary, but this is how I made my work stuff open via Citrix workspace app on my Ipad. You will be able to leave a comment after signing in. Welcome to the Citrix Discussions. Our site does not support outdated browser or earlier versions.

To use our site, please take one of the following actions:. Jump to content. Upvote if you also have this question or find it interesting. Learn more. Follow, to receive updates on this topic. Sign in to follow this Followers 0. Jeff Eddy 0. Jeff Eddy 0 Members 3 posts. Posted October 20, It still does not bring up Citrix and launch the sessiion. Can anyone help? The screen below is what is shown when I tap on the file. Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question.

Upvote if you found this answer helpful or interesting. Scott Bowling Scott Bowling Enthusiast 22 Members 64 posts. Posted October 21, If you click the Share option in the upper right does it let you open in Citrix Workspace? Unfortunately , no. Darrell Caldwell 0. Darrell Caldwell 0 Members 2 posts. Posted November 12, Anyone found a fix for this yet? Are you using Safari to go directly to your site instead of the Citrix Workspace App? Abid Malik 0. Abid Malik 0 Members 1 post.

Posted December 1, Also, if you are using Citrix X1 mouse which I am , you have to pair it again for it to work.

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